Aeromexico (AM) Flights Booking, Reservations & Cancellation @1 (800) 237-6639 Official number

What is the Phone Number for Aeromexico Reservations & Customer Service?

Aeromexico Airlines Cancellation and Refund Policy.

If you need to cancel your reservation with Aeromexico due to any reason, you must have complete details about the cancelation policy of the airline. Hence, to help you out, below are the important pointers of the cancelation policy of the airline that will help you in getting a refund without any issues.

• As mention in the policy, the reservation booked online via the airline website or reservation center is only applicable to the Aeromexico reservation.
• If the passengers cancel their reservation within 24 hours of purchase they will get a full refund without any deductions.
• However, in the above case, the cancelation will depend on the passenger’s fare type.
• The passengers need to submit a refund request form for claiming a refund and confirming the cancelation.
• And if the passengers need to cancel their reservations after 24 hours of purchase, passengers need to contact the reservation center of the airline.
• Further, passengers will get the refunds in the original mode of payment.
• Moreover, the refund will be processed within 7-20 business days depends on the payment mode.

Aeromexico Refund Policy:

• Go to the Aeromexico official website, and click on the booking option.
• To avail refund on the canceled flight tickets, the passengers need to click on the online refund option in the booking option.
• Then passengers need to enter the booking reference id along with the last name.
• Furthermore, the passengers must click on the flight ticket that the passenger wishes to cancel.
• Then the passenger can apply for the funds on the canceled flight tickets.
• And after completing the process, the passengers will get the scheduled flight tickets refunded.

How to cancel Aeromexico Flights?

Furthermore, below are the simple online cancelation process to ease out the cancelation process that one can follow:

• Go to the official website of Aeromexico airlines and select the manage trip option.
• Enter the last name and reservation detail in the given space.
• Then, click on the Find option to retrieve your booking.
• Now click on the cancel option after you find the reservation you want to cancel.
• Once the prompt appears on the screen confirm the cancelation.
• An automated email will be sent once the cancelation is confirmed.

What is the Aeromexico pet reservation policy?

Aeromexico welcomes pets to fly in the cabin and the hold on many of their flights. You can also call at 800-237-6639 or (55) 5133-4000 for more information.

Pet Reservations: Aeromexico permits only 6 pets in the cabin and hold. You can find more details about your aircraft and reserve a spot for your pets, you can contact the Customer Service Team at 800-237-6639.

Pets in the Cabin: Aeromexico welcomes small pets (dogs and cats) to fly in the cabin, only in the flight that is less than 6 hours in length. Each passenger is permitted to bring only 1 pet on board with them and during the entire flight, they need to remain in their carrier. The maximum weight allowed for flying in the cabin on some flights is 15 lbs (7 kg), and on other flights is 20 lbs (9 kg). The pet fee for domestic travel in Mexico is 1000 MXN. For travelers to the USA, Canada, Central, and South America, the fee is $125.

Pets in Checked Baggage: Aeromexico doesn’t accept larger pets as checked baggage, but allow them as cargo in the hold.

Pets in Cargo: Pets with overweight limits to travel in the cabin are permitted to travel in the hold with Aeromexico. For traveling in the hold, the total weight of your pet and carrier must under 99 lbs (45 kg) and the cost of the service is determined by weight, volume, and route. You can contact Aeromexico directly for more details at (800) 368-4226.

Carrier Guidelines: For pets traveling in the cabin, the carrier should be ventilated, leakage-proof, and have enough space for pets to move freely inside the carrier throughout the flight. The maximum allowed dimensions for carriers on E145 aircraft are 16″ x 12″ x 7″ (40 cm x 30 cm x 18 cm). They must have food and water dispensers attached to the inside, and be labeled with pet’s details on the outside.

What is Aeromexico Flights frequent flyer program?

Club Premier is the first Aeromexico’s frequent flyer program established in Latin America. Members can earn Premier Points for flying with Aeromexico, Aeromexico Connect, all SkyTeam member airlines, and for using co-branded cards or a range of services from other loyalty partners.

What is Aeromexico’s policy regarding checked baggage?

What are the restricted & prohibited items on the Aeromexico Airline?

Aeromexico Baggage Only Items:

• Any type of martial arts weapons
• Articles concealing sharp objects
• Baseball bats, pool cues, golf clubs, hockey sticks, cricket bats, skis
• Bows and Arrows
• Corkscrews
• Cutthroat razors
• Electric Cattle Prods
• Enamel paint (maximum 1L per passenger)
• Harpoons and any other underwater weapons
• Heat welding items
• Leather whips
• Liquid, solid, or gem alcohol (maximum 250ml per passenger)
• Metal nail files
• Mountain Climbing spikes, ice peaks, punches
• Nail clippers with a metal nail file
• Narrow razors, replacement razor blades, knives, penknives, letter openers, daggers, foils, sabers, swords, axes, cutters, machetes, and similar, scalpels
• Oxygen tanks (with pressure higher/lower than 40 PSI)
• Pistols, revolvers, rifles, fare guns, shotguns, Beebee guns, pellet guns, air rifles and pistols, cartridges
• Portable electric drills and saws
• Scissors
• Toys in the form of weapons or that resemble weapons
• Truncheons, flexible handle lead batons, catcher’s mitts, and similar
• Vinyl paint (maximum 5L per passenger)
• Welding gun torches
• Wheelchairs powered by solid battery motors

Carry-On and Checked Baggage

• Acetones (maximum 250ml per passenger)
• Disposable razors
• Dry-ice carbon dioxide (maximum 2kg per passenger)
• Essential medicines even without a medical prescription (maximum 120ml on flights to the United States)
• Hair curling irons (heat or hydrocarbons)
• Liquids, creams, and gels for flights from/to/connecting in Argentina, Chile, Mexico, and Nicaragua (maximum 2lt per passenger)
• Liquids, creams, and gels in a sealed, transparent, plastic bag (maximum capacity 1lt with containers holding a maximum of 100ml each) for flights leaving or connecting in China and Japan;  flights to/from/connecting in the United States; flights connecting in Europe and flights leaving Brazil, Canada, Honduras, and Peru.
• Wines and spirits from 24 to 70gl factory sealed (maximum 4lt per passenger)

Aeromexico Forbidden Items:

• Acids and corrosives
• Alcoholic drinks lacking the manufacturer’s brand, with or without the label
• Butane and propane gas
• Carbon dioxide cartridges
• Chlorine, poisons, and bleaches
• Detonator power sources
• Disposable or refillable lighters
• Electric paralyzers and defensive sprays (like pepper spray or tear gas, etc)
• Explosives and hand grenades
• Extinguishers
• Fireworks and any type of gunpowder
• Gasoline and other flammable liquids
• Incendiary devices
• Insecticides and Kerosene
• Insulated packing that contains refrigerated liquid nitrogen
• Lamps that produce excessive heat (for skin diving, artistic lighting, etc)
• Lighter fluid
• Matches
• Mercury barometers or industrial thermometers
• Percussion caps and detonators
• Radioactive materials
• Solvents
• Spray paint and enamel
• Timer Switches
• Traffic flares
• Wet batteries
• Wheelchairs with liquid battery motors

How do I check-in for the Aeromexico flight?

• Open your Aeromexico app on your mobile and log in with your Club Premier account.
• Click on the My Trips button from the second option in your bottom menu.
• Now click on Add Trip and enter your reservation or ticket number and your last name.

How can you pick your seats on Aeromexico?

While purchasing a ticket on aeromexico.com, you can choose seats for you and each of your companions. Then you will receive an e-mail confirming your purchase and the seats selected during the booking process. Now, verify your seat assignment by checking your trip at aeromexico.com.

What are the different cabins of Aeromexico Airlines?

Aeromexico offers two cabin classes to their passengers: Economy Class and Clase Premier.

In both cabins, Aeromexico offers in-flight entertainment systems featuring a wide range of films, TV series, children’s content, and video games.

And meal service includes a bar and international cuisine and special meal options.