October 3, 2023

How to Cancel British Airways Flight Booking

You right to cancel within 24 hours If you have booked directly with British Airways and you notice a mistake with your booking after you have paid for your ticket(s), you can cancel your flight booking, and claim a full refund without penalty, up to 24 hours from when you make the original booking.

British Airways Cancellation Policy

British Airways Cancellation policy for its flights is different for every ticket according to the fare paid against it.

The British Airways Cancellation Policy states that If a flight cancellation occurs due to British Airways, then they will reissue a seat onto another British Airways flight without charging any money. You can, however, change the time and date of the flight at your convenience.

  • If a customer does not wish to continue their travel on the rescheduled flight, then they can get a full refund of their ticket including taxes towards the original mode of payment.
  • If your reservation includes a connecting British Airways flight then you get an option to change the non-canceled flight at the same time.
    If you are eligible for any refund then British Airways will refund you directly to your original form of payment.
  • The flight cancellation policy of British Airways enables flyers to cancel bookings online without much difficulty.
  • Passengers can request on refund via online by filling out the form on request refund at the official website of British Airways.
  • According to British Airways 24 hours cancellation policy, the airline provides refunds to eligible flight tickets which are canceled during the risk-free period.
  • Airlines do not furnish refunds once the given period on the ticket gets expired.
  • The refund request may get initiated within 7-10 business days.
  • If British Airways cancels flights, then compensation will be delivered by the airline to their passengers for booking the next British Airways flight under the British Airways refund policy.

British Airways’ 24-hour cancellation policy

Does British Airways have a 24-hour cancellation policy? Here is the answer.

  • Looking at the passenger’s requirements, British Airways has initiated the British Airways 24-hour cancellation policy.
  • This policy varies from airline and country of origin.
  • According to British Airways’ cancellation 24-hour policy, flyers are permitted to cancel flights within 24 hours from the initial booking with British Airways.
  • The airline delivers a full refund on the cost of the ticket if the reservation was done at least 7 days or more than that from the date of British Airways flight departure.
  • As per the 24-hour cancellation British Airways policy, the airline possesses the liberty to make changes to the 24-hour British Airways cancellation policy at any moment.

How Do I Cancel My Flight on British Airways?

You can make British Airways Cancellations in 3 ways – Online, by Telephone or at Airport.

Cancel Your BA Flight Online

  • Visit British Airways’ official website. 
  • Then, go to “Manage” and fill in the passenger’s last name and booking number. 
  • Select the flight ticket that you want to Cancel.
  • Press the “Cancel my Flight” button.
  • Finally, pay the charges as per your ticket type and changes. 

Cancel Your BA Flight via Phone Call

Dial British Airways Flight Booking Department +44 20 8738 5050 or (234) 231-8148 (US) toll-free number. If you have any specific query or question related to your flight ticket reservation fare, refunds, or British Airways online air ticket cancellation, contact British Airways via phone.

Tell the aviation executive that you want to cancel your British Airways tickets. Check your air ticket refund options.

Cancel Your Flight Tickets at the Airport

  • First of all, you need to go to the airport where you have decided to board the flight.
  • After that, you need to visit British Airways ATO (Airport Ticket Office).
  • You can talk face-to-face with the British Airways executive and ask him or her to cancel your flight tickets. The refund will be credited back to the same debit card or credit card via which you made the payment.

British Airways Cancellation Fee:

The British Airways Flight cancellation fees usually depend upon when you decide to cancel your ticket by taking the time and date of departure into consideration.

Listed below are the various cancellation fee:

  • British Airways cancel fee after 24 hours: $100-$500.
  • British Airways cancel fees if one cancels 24 hours just before the scheduled flight departure: $100- $400.

British Airways Avios Cancellation Policy

Avios is the reward point that you can collect by joining the British Airways Executive Club membership. You get reward points or Avios when you fly with British Airways or its partner airlines or rent a car, book a hotel, book a holiday or avail of any services provided by British Airways or its partners.

You can spend these Avios to purchase flight tickets, upgrade your fare, car rentals or hotel stays or holiday packages, and many other services.

However, you may need to cancel your Avios reservations due to some reason. Therefore, here is detailed information about the British Airways cancellation policy for Avios.

  • The British Airways cancellation fee/charges for the Avios depend on the region of your departure.
  • If your departure is from Europe then a fee of EUR42.50 is charged in the name of the British Airways’ cancellation fee.
  • You must also pay an additional EUR15 as a service charge for making any changes or cancellations.
  • If departing from the USA, a fee of USD55 is charged in the name of the British Airways cancellation fee and an additional USD25 as a service charge.
  • Bookings and service fees are applicable per person per ticket.
  • If you still need any clarity in regards to the British Airways cancellation policy, British Airways cancellation fee, and so forth, then just give a call to the British Airways cancellation team and get all the information within a few minutes.

If your flight is delayed

  • If the flight from your origin is delayed within 3 hours before departure, we will automatically rebook the connecting flight that is operated by British Airways to give you more time to connect.
  • Please be mindful of the minimum connection times for reaching your flight.
  • Being part of the oneworld® alliance, we can provide support through the Oneworld Global Support teams at key airports. They can help speed you through the airport and provide up-to-date travel information, new boarding passes, and if required, overnight accommodation.

If you miss your connecting flight

  • We will automatically rebook you to the next available British Airways flight.
  • The Oneworld Global Support team will be able to help with your journey e.g. provide up-to-date travel information, new boarding passes, and, if required, overnight accommodation.
  • If you booked your connecting flight separately with another airline, we won’t be able to help, even if our flight was delayed. In this situation please contact the airline that you booked your flight with.


  • If a delay or cancellation of five hours or more disrupts a connecting flight that you booked under the same booking reference (with a planned connection time of 24 hours or less) and you no longer wish to continue to your final destination, the operating carrier will provide you with a return flight to your original point of departure at the earliest opportunity as well as refund the parts of the journey you did not fly.
  • You can claim a refund for the parts of your journey which you did fly, provided that you can prove that the journey no longer serves any purpose in relation to your original travel plans. You must then claim this refund at the same time as claiming a refund for the parts of your journey you did not fly.

To claim a refund, please follow the same steps as for canceled flights.

British Airways Cancellation refund policy & Rules:

After the traveler has performed a cancellation with the airline, she/he is eligible to demand a refund but the refund will be strictly credited as per British Airways Cancellation Policy. The below-mentioned rules are mandatory to be followed that are established as per British Airways Cancellation Policy:

  • It is mandatory for the customer to fill out the refund application form that is accessible online on the approved website of British Airways.
  • In case British Airways have removed a flight from their schedule and is endeavoring the next possible flight that is not acceptable to the traveler then the British Airways cancellation compensation will be presented to the traveler for not accepting the service.
  • In case the British Airways flight is rescheduled within a period of 48 hours then the return will be initiated by default to the traveler as per the law introduced by British Airways Flight cancellation refund policy.
  • In case the refund has not been credited to the stipulated time frame of 3 weeks or 21 days then the passengers have to resend the refund request form to the airline.
  • In case the passenger is changing the flight with the other one, then the passenger can appeal for the settlement that will be the differencing amount between the interchanged flights.

British Airways Refund policy

Refunds for tickets within the fare rules of the ticket can be processed via the GDS. See your GDS for specific instructions.

BMI reminds all agents that all BD documents have to be refunded through the original issuing agent and in accordance with the original form of payment. Refunds processed for an FOP other than the original FOP will be rejected or debited via an ADM.

Credit card institutes will always transfer money from the old credit card to a new one. Customers should be advised in such cases to contact his/her old credit card company/bank.

Non-refundable tickets

If the fare rules state that the fare is non-refundable, only the taxes can be refunded under tax refund.

Combination of refundable/non-refundable fares Where a ticket has a combination of a refundable fare with a non-refundable fare,
the most restrictive rule shall apply, as per IATA resolution 100 and 101. Therefore, such tickets would be non-refundable. The YQ charge would also be non-refundable.

Partially used document/refunds

If a ticket has been partially used, the difference between the purchase price and the applicable fare for the flown journey, minus any applicable charges and taxes, is refunded.

No refund applies if the reassessed fare including applicable taxes is higher than the original fare paid including taxes. If an economy one way exists it may only be used for the reassessment if the reservation class is the same or higher than the partially used return ticket. Other restrictions applying to such special OW fare, e.g., ADVP have to be observed
Unused taxes may be refunded if the fare value of such a one-way fare is the same or lower than the original fare paid.

YQ fuel and insurance surcharge – refund conditions

Please be informed that the YQ fuel and insurance surcharge refund process is enforced as per our terms and conditions.

  • If the applicable fare is non-refundable, YQ will not be refunded
  • If a refund is permitted at cancellation penalty (percentage), the same the percentage will apply to YQ
  • If a refund is permitted at cancellation penalty (amount), no penalty will apply to YQ, the penalty will apply to the fare amount to be Refunded
  • If the conditions of the applicable fare are fully refundable, unused YQ can be refunded as well.

Refund requests outside of fare rules

If you wish to apply for a refund outside of the fare rules or for any other reason, you must apply for a refund via the online BSPlink Refund application facility.
This allows BMI to assess the application and authorize or reject the application
Please allow up to four weeks for refunds to be authorized.
Please note, any unused ticket will only be eligible for a full or partial refund (dependent on fare rules) up to three calendar months after the ticket validity.

How to forces’ the British Airways website to offer a refund option

‘forces’ the British Airways website to offer a refund option where a flight has been canceled by the airline.

Here’s a step-by-step guide:

Open up the British Airways website in Google Chrome Log in to the BA account of the lead traveler Open up the canceled reservation by using the “manage” tab at the top of the BA homepage and by inputting the booking reference and a passenger’s last name.

British Airways Cancellation policy

Click on the three dots (one on top of the other) that you’ll find in the top right corner of the Chrome browser window and select “settings” from the dropdown menu.
A new “settings” page will now have opened (do not close your British Airways page) – click on “privacy & security” in the menu on the left. Depending on your screen size “privacy and security” may automatically be visible or you may need to click on a dropdown menu to make it visible.

Click on “site settings” Scroll down the page until you see “JavaScript” under the “Permissions” section and click on it.
On the page, that’s now on your screen change the JavaScipt option from “allowed” to “blocked” using the slider button on the right.

Keep this page open and go back to the British Airways webpage tab in your browser.
Under your canceled flight, click the “cancel & refund flight(s)” button A new page opens up asking you if you’re a passenger on the canceled flight – do not do anything here just yet. Move on to the next step.

Go back to the JavaScript tab and toggle JavaScript back on.
Go back to the British Airways webpage tab and, where you’re asked if you’re a passenger on the canceled flight, select “yes” and press return/enter.
An error page is generated which asks you to enter a valid email address – ignore this error

Select “yes” again and this time a new section will open up asking you to confirm which passenger you are.

As soon as you select which passenger you are, a form will open up where you are asked to fill in your email and address and offers up the following terms and conditions:

Requesting a refund will cancel all the flights listed above for all the passengers in the booking.

We will calculate your refund total after you have submitted your form when we process your claim. The refund amount will be based on our terms and conditions and is final and non-negotiable. Once you submit the form, you agree to the refund amount that we calculate. Under normal circumstances, your refund will be processed within 7 working days of form submission, but please be aware that it may take up to two billing cycles before appearing on your credit card statement.

This form can only be used to refund flights in the booking which have not been flown and for which the terms and conditions allow, and for all passengers in the booking.

If you have any car or hotel reservations, or insurance associated with this booking you will need to cancel them separately.

If these items were booked through British Airways, please contact us. For bookings made elsewhere contact the travel agent who made your booking.

If these items were booked with Avios and you are an Executive Club member, follow the ‘View my bookings’ link from your account home page. Non-Executive Club members should go to Avios.com.

Fill in all your details, read through the terms and conditions thoroughly (make sure you understand them), accept the terms and conditions (assuming you’re happy to do so), and then click on the “request a refund” button at the bottom of the page.
You should now see a confirmation page that looks similar to this…

…and you should receive an email that looks similar to this:

british airways cancellation process

British Airways should now process the cash refund as per its terms and conditions.

Important Note

Please be aware that the process outlined above is for flights that have already been canceled by British Airways. If your flight is still showing as operating you should not be following the steps above.

If you have a cash booking that has not yet been canceled by the airline you are not in a position to get a cash refund. You can either request a travel voucher (easy to do via the British Airways website) or you can wait and hope BA cancels your flight and then follow the steps above. source (https://travelingformiles.com/how-to-force-the-british-airways-website-to-offer-a-refund/)

See More

British Airways Change Flight Date Policy & Fee

British Airways is one of the leading airlines in Europe, and it allows its passengers to change their flights. If you want to change your flight, then you can do so only before or after the original flight date. However, there are a few restrictions here with regard to the amount of time that you have before or after the original flight date. Read on to find out everything that you need to know.

What to do when you miss your British Airways Flight

Visit our ticket office to secure an alternative flight time (£10 rebooking fee applies).Notify us and be put on a waiting list for the next available flight. There may be a significant wait and we cannot guarantee entry.

Ultimate Booking Hacks for British Airways Reservations

When the passengers are thinking about grabbing affordable flight deals, booking hacks are important to passengers. We are here with booking hacks for British Airways Reservation and these hacks will work for the passengers and they can use these hacks to make sure the travel booking in a cheap cost. Mostly when you want to fly for the United Kingdom then one airline option that came into your mind is British Airways Reservation. This is the best airline to travel for the passengers and with this airline, you could make sure the flight booking is a cheap cost.

British Airways Name Change/Correction Policy

British Airways Doesn’t allow Transferring your ticket to another passenger but you can cancel and get a full refund up to 24 hours after booking. You can also make a simple British Airways Name Correction (for example to correct a typo) over the phone – but BA may charge you any change in taxes, fees, and carrier-imposed charges or fuel surcharges that have occurred since the original booking was made.

How to Cancel British Airways Flight: Cancellation Policy & Fee

British Airways Flight Cancellation Fee & Policy: Your right to cancel within 24 hours If you have booked directly with British Airways and you notice a mistake with your booking after you have paid for your ticket(s), you can cancel your flight booking and claim a full refund without penalty, up to 24 hours from when you make the original booking.

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