June 21, 2021

How to Change or Cancel Delta Flight: Delta Cancellation & Refund Policy

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Can I Change or Cancel My Delta Flight Without a Fee?

As per Delta Cancellation Policy Here’s are mentioned the simple ways Delta Airlines Cancellation without a fee:

  1. Cancel Airline Ticket Within 24 hours of Booking: You must change your airline ticket within the first 24 hours from the time of booking to avoid additional charges.
  2. Flight Cancellations: Sometimes airlines cancel your flights and this generally happen because of bad weather, mechanical problems, or other unexpected problems. In this case, you don’t need to pay any change reservation ticket fee. 
  3. Plan Changes: You can Change flight without feein the event, if your Delta flight is subject to a schedule or plan change of 90 minutes or more. Also, if there is a change in the departure or arrival time of the airline.
  4. Elite Status: The airline could allow you to make a change or cancel a Delta flight without any fee if you’re a Delta Platinum and Diamond Medallion customer. Also, customers with Gold Medallion status can make same-day changes for free online or by calling the airline helpdesk. 
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Sometimes, plans change and there is a need to cancel the flight. There used to be a lot of charges in canceling a flight, but not anymore. Due to Pandemic, To Provide more flexibility to the customers, all the charges have been waived off.

Delta Non-Refundable Ticket Cancellations: If your ticket is a non-refundable one, there won’t be a cancellation fee. However, the amount cannot be refunded back, it will be provided to you as an ecredit for traveling in future.

Delta Refundable Ticket: As per the Delta cancellation policy there is no cancellation fee to cancel a refundable ticket. If you’ve booked a refundable ticket and wish to reschedule, you can either cancel it and ask for a refund or simply use it as a future credit.

Delta Award Tickets Cancellation: If you have booked an Award Travel Ticket using Miles, you can cancel that up to 72 hours before the departure. The flight change or cancellation fee for Award Travel Ticket is $150. You can change or cancel Award Travel Ticket for free if you are a Diamond or a Platinum Medallion member. The only condition is that you need to check in to your account and change/cancel the flight up to 72 hours of departure. If you cannot cancel your Award Travel Ticket up to 72 hours before the departure, it will be a non-refundable ticket.

Passengers traveling in Delta airlines business class can also cancel and claim for easy refunds. An extra fee of $200-$500 is charged in case the cancellation is done beyond 24 hours of original purchases.

The cancellation process and charge on cancellation of flight reservation depend on the type of ticket purchased, when and how it was purchased.

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Delta Airlines Flight Cancellation Over Phone

Delta Airlines Main Hotline(833) 213-8767 / 404-715-2600
Customer Service800-455-2720
General Sales & Services800-221-1212
800-323-2323 for SkyMiles member
800-325-1999 for Flight Information
International Sales & Services(833) 213-8767
Hearing & Speech Impaired800-831-4488

Delta Airlines’ live customer service agents are available 24/7. The airline also urges customers to contact it via its official Twitter account and Facebook page.

Other resources that can be useful for getting info on an issue with Delta Airlines:

Contact Delta Airlines executive team

Primary Contact: Heidi Gould
  • General Manager – Customer Care
  • P.O. Box 20706
  • Atlanta, Ga 30320-6001
  • Heidi.Gould@delta.com
Secondary Contact: Victoria Forbes Roberts
  • Vice President – Customer Experience Integration
  • P.O. Box 20706
  • Atlanta, Ga 30320-6001
  • Victoria.ForbesRoberts@delta.com
Chief Executive: Edward Bastian
  • CEO
  • P.O. Box 20706
  • Atlanta, Ga 30320-6001
  • ed.bastian@delta.com

Things to know before cancelling or changing a Delta Flight

Hold off as long as you can before cancelling or changing a flight. If Delta changes or delays the schedule or cancels the flight you may be entitled to a refund or change with no fees. This policy is especially helpful if you book far in advance. The exception is when you have achieved an Elite level where fees are waived. And, if possible, consider a same-day flight change, which typically cost $50.

Know the fees before you book two one-way flights instead of a round trip. Delta charges a $200 change or cancel fee for paid domestic flights including flights within the US, US Virgin Islands, Puerto Rico and Canada, and charges as high as $500 for international travel. That fee is charged per flight! So, if you change or cancel a domestic round-trip flight, you will pay $200. If you change or cancel two one-way domestic flights you will pay $200 for each – or $400!

Call Delta if you have an extraordinary circumstance like illness, a death in your family or a natural disaster. Delta may be willing to waive fees and adjust your itinerary if you do not have trip cancellation or interruption coverage through your credit card or a policy. And if the answer you get is not to your liking, hang up and call again. Sometimes it comes down to who you get on the phone.

What Delta Airlines Cancellation 24 Hours: Avoid Delta Cancellation Fee

Delta Airlines understand customers’ conditions and try their best to make the customers satisfied in any given circumstances, to ensure customers’ flexibility and benefits Delta Airlines introduced 24 hours of cancellation policy.

According to Delta Airlines’ 24-hour Cancellation policy, passengers can cancel a flight booked on Delta Airlines within 24 hours of the booking. The airline will deliver a complete refund of the ticket fare in case the reservation was made a week or more before the departure date of the flight.

If the passengers cancel a flight a few hours before the departure of the flight and the seat was not booked before a week or two then the airlines ask to pay the penalty that will depend upon the regulation of the airline.

Delta Airlines Flight Cancellation Fee

During the 24-hour risk-free cancellation period

Basic Economy: Bi Charge
Non-Refundable Tickets with Travel Originating from North America (Excluding Basic Economy): No Charge
Non-Refundable Tickets with Travel Originating Outside of North America: No Charge
Refundable /Flex Tickets: No Charge

After a 24-hour risk-free cancellation period

Basic Economy: Not permitted
Non-Refundable Tickets with Travel Originating from North America (Excluding Basic Economy): No Charge
Non-Refundable Tickets with Travel Originating Outside of North America: Remaining value minus $0 to $500 cancellation fee
Refundable /Flex Tickets: Refundable

Within 24 hours of flight departure

Basic Economy: Not permitted
Non-Refundable Tickets with Travel Originating from North America (Excluding Basic Economy): No Charge
Non-Refundable Tickets with Travel Originating Outside of North America: Remaining value minus $0 to $500 cancellation fee
Refundable /Flex Tickets: Refundable

All customers will have 24 hours from the time of the original booking to cancel a reservation without being charged a cancellation fee, regardless of the fare selected.

How to Cancel Delta Flight Online

  • Step 1: Log into your account on Delta’s homepage and select “My Trips.”
  • Step 2: Once you’ve selected the trip you want to change or cancel, select “Modify Flight.”
  • Step 3: Chose to either change or cancel your flight.
  • Step 4: If you’re changing your ticket, you can now go through the process of selecting a new flight. If you’re cancelling your ticket, the next page will list the flight itinerary you want to cancel. To finalize, you just need to press “cancel” or “request refund” depending on your type of ticket.
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Delta Airlines Cancellation in just a few easy steps Thread

How do I cancel my Delta flight without a Fee?

If you’re within 24 hours of purchasing your ticket you can cancel your flight without a penalty when you book directly with Delta. Be sure to cancel your flight prior to departure. If you purchased a non-refundable ticket, you may cancel your ticket prior to departure and receive an eCredit if applicable.

Customers can modify their trips, “including any flights purchased before April 17, 2020, departing March 2020 through March 2021 and all tickets purchased March 1, 2020 through March 30, 2021.” The airline has dropped change fees for all flights originating from North America. Destination changes are allowed.

Cancellations are allowed on Delta, and the value of the ticket may be applied to a new reservation up to one year from the original purchase. Basic Economy tickets are not eligible for refunds.

Can I Cancel My Delta Flight? How Much Will It Cost?

Whether or not a Delta Air Lines flight can be cancelled for a refund and how much it will cost depends on what type of ticket was purchased, where it was purchased, and when it was purchased relative to the cancellation request. Any Delta flight ticket can be cancelled within 24 hours for a full refund, up to 11:59pm the following day (which can actually be almost 48 hours, depending on what time you bought the ticket).

For example, say you bought non-refundable Delta domestic flight tickets for $650, but your plans changed. When you are ready to purchase new flights, the fare has increased to $700. Your credit is $650 – $200 change fee = $450, so your out-of-pocket cost to buy the new ticket is $700 – $450 = $250.

If the ticket was purchased from a travel agent or online travel agency, there are different procedures and additional fees will be assessed. Typically, these fees range from $25 – $100 per ticket.

Delta Airlines Cancellation: Regular Flights

Delta allows cancellations and refunds through 11:59 pm the day after tickets are purchased. Beyond that, cancellations and refunds vary depending on the type of ticket purchased. If you have an economy class ticket and you didn’t select and pay extra for the refundable option during checkout, you have a non-refundable ticket, meaning you will not be refunded the money you spent on the ticket.

When you use the credit, you’ll be assessed a change fee of $200 (domestic flights) or $200-$450 (international flights, depending on fare class and destination) to change your flights, plus you’ll have to pay the difference between the original ticket cost and the cost of the new flights.

Delta Airlines Cancellation: Award Flights

Like other flights, Delta award flights can be cancelled for a full refund within the 24–48-hour grace period. Outside of this window, changes to or cancellations of award tickets can be made up to 72 hours prior to departure. Delta charges a fee of $150 to redeposit the miles into your frequent flyer account (waived for Diamond and Platinum Medallion members).

To cancel your award ticket on Delta Air Lines, log into your SkyMiles account and enter your name and confirmation number and select the option to cancel. Alternately, go to My Delta > My Trips and locate your flights and select the option to cancel. If neither option is available, call Delta Reservations at 1-800-221-1212.

View More about Delta Flight Changes

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