January 12, 2023

Delta Airlines Cancellation and Refund Policy: How to Cancel a Delta Flight

Can I Change or Cancel My Delta Flight Without a Fee?

As per Delta Cancellation Policy Here are mentioned the simple ways Delta Airlines Cancellation without a fee:

  1. Cancel Airline Ticket Within 24 hours of Booking: You must change your airline ticket within the first 24 hours from the time of booking to avoid additional charges.
  2. Flight Cancellations: Sometimes airlines cancel your flights and this generally happen because of bad weather, mechanical problems, or other unexpected problems. In this case, you don’t need to pay any change reservation ticket fee. 
  3. Plan Changes: You can Change flight without feein the event, if your Delta flight is subject to a schedule or plan change of 90 minutes or more. Also, if there is a change in the departure or arrival time of the airline.
  4. Elite Status: The airline could allow you to make a change or cancel a Delta flight without any fee if you’re a Delta Platinum and Diamond Medallion customer. Also, customers with Gold Medallion status can make same-day changes for free online or by calling the airline helpdesk. 

Sometimes, plans change and there is a need to cancel the flight. There used to be a lot of charges in canceling a flight, but not anymore. Due to Pandemic, To Provide more flexibility to the customers, all the charges have been waived off.

Delta Airlines Cancellation Policy

When you book a ticket, there are some things that can’t be changed. One of those things is cancellation. If you need to cancel your flight, you may have to pay a fee for it. This depends on when you cancel and how many days before your trip starts.

If you cancel within 24 hours of booking your trip, you will get a full refund minus the fee for making changes or cancellations. If it’s within 24 hours of departure time, Delta will also charge a $50 fee for any changes or cancellations made within 24 hours of departure time.

The following policies apply to all Delta Air Lines flights and all Delta Air Lines operated flights:

Reservations made through third parties such as travel agents, online agencies or ticket consolidators must be canceled directly with the third party. The third party will contact Delta for cancellation confirmation. Cancellation policies are subject to change without notice.

If you cancel within 14 days of your scheduled departure date: Refunds will be issued in the form of a credit voucher that can be used for future travel on Delta or Delta Connection carriers. If a refund is not possible, you can request an exchange to another date up to six months after the original departure date.

If you cancel within seven days of your scheduled departure date: A full refund will be issued if the ticket value is under $250 USD per person and no advance purchase requirements have been met. If the ticket value is over $250 USD per person and no advance purchase requirements have been met, there will be no refund but you may request an exchange to another date up to six months after the original departure date without paying any additional fare difference.

How to Talk to a Live Person in Delta Customer Service

To speak with a representative about a new or existing reservation, Call (833) 245-1980 (New Booking. Changes and Canellation). If you are a Medallion® Member, check the Contact Us section in the Fly Delta mobile app for your dedicated phone line. To speak with a live agent, you need to press 3 at the first prompt, then say “speak to the representative” and stay on the line (typical waiting time is about 3-6 minutes).

Here are some various Delta airlines reservations phone numbers given below:

  • Delta airlines reservations phone number for USA and Canada customers: (833) 245-1980
  • Delta airlines reservations contact number for Europe customers: +44 (0)800-783-0747
  • Delta airlines reservation Assistance by Language: Spanish (En Español) 800-(DELTAAIRLINES)-9629 Chinese 800-327-2850

Alternatively, you can use the following other options available through the Delta phone customer service system:

  • If you are currently on delta.com and need help press 1.
  • If you’re on the flight Delta app and have a question press 2.
  • For all others press 3.

Delta Social Networks Customer Service

The live person of Deta Airlines can be contacted via the social media handles of the AIrlines. This will assist you to contact the person directly and that will solve your issue as well.

The solutions to how to connect with the live person at Delta Airlines is shown in the above article. For any assistance, contact the Customer care number which will solve your issue of bookings, cancellations, and others.  

Delta support e-mail

The traveler can contact the live person at Delta Airlines. The team will revert back to you as soon as possible.

Delta Airlines 24-hour Cancellation Policy

Delta’s 24-hour cancellation policy is a great way to ensure that you’re not stuck paying for a flight that you’ve already booked, but then decide you don’t want.

With this policy, if you cancel your trip within 24 hours of your flight taking off, you’ll be able to get a full refund on the ticket. If you cancel it within 24 hours of booking the ticket, but before it takes off, you’ll be able to get a partial refund based on how far along in the booking process you were when canceling.

If you decide not to go after all and don’t cancel within 24 hours of booking or taking off, your entire ticket will be nonrefundable.

This policy is only good for domestic flights within the United States; international flights have different rules and regulations regarding refunds.

Delta Basic Economy Cancellation Policy

Delta’s Basic Economy fares are nonrefundable. If you have a Basic Economy ticket and need to cancel, you may be eligible for a refund. This refund depends on whether your flight is rescheduled or canceled and what type of fare you purchased.

If your flight is rescheduled, the change fee will not apply because it does not apply when there is a change in the schedule of the flight. However, if the change results in an earlier or later arrival time than originally scheduled, then you may be subject to any associated fare difference.

If your flight is canceled and then rescheduled by Delta, no change fee will apply; however, if it was canceled due to weather or something out of our control, then there may still be a change fee that applies.

How to Cancel Delta Basic Economy

Canceling a trip is the first step to making sure you get back the money you’ve spent. If you want to cancel your trip on Delta Basic Economy, here’s how:

  1. Log in to your Delta account and navigate to your “Manage My Booking” page.
  2. Click on the “Cancel My Trip” button at the top of the screen.
  3. Choose a reason for your cancellation—you can choose from options like “medical emergency,” “weather,” or “sickness.”
  4. Enter any additional information that you think might help explain your cancellation, such as the nature of the medical emergency or the weather conditions at your destination airport at the time of departure.
  5. Click “Submit.”

How to cancel Delta Non-Refundable Ticket

Delta non-refundable tickets are generally not refundable but can be cancelled for a fee. There are some situations where Delta will allow a refund for a non-refundable ticket.

In this article, we’ll give you the details on how to cancel your Delta non-refundable tickets and what happens if you don’t cancel them before they expire.

Delta Non-Refundable Ticket Cancellation Policy Details

The bottom line is that if you want to cancel your non-refundable ticket, it’s going to cost you money. The amount varies depending on how far in advance you book your trip and the class of tickets you purchased (one-way or round trip).

Specifically, here are the cancellation policies for Delta flights:*

  • Within 24 hours of booking: $150 fee per person*
  • Within 48 hours of booking: $200 fee per person*
  • Within 72 hours of booking: a $400 fee per person*No show: 100% of the fare

If you’re looking to cancel a non-refundable Delta ticket, you should know that you’ll have to pay a fee. If the flight is more than 14 days away, you can cancel your reservation without penalty. If the flight is less than 14 days away, however, or if you’ve already checked in online or at the airport, then you’ll be charged a $200 fee.

In order to cancel your reservation, follow these steps:

  1. Go to Delta’s website and log in with your username and password.
  2. Click “My Trips” on the left-hand side of the page or click “Reservations” at the top of the page if you’re not logged in yet; then select “Manage My Booking.”
  3. Scroll down until you see the flight that needs to be canceled and click on it; then click “Cancel Reservation.” This will take you through several screens where you’ll need to confirm that you want to cancel your reservation and agree with their terms of service before proceeding any further with this process (which can take up to five minutes depending on how fast your internet connection is).

How to Cancel Delta Refundable Ticket

As per the Delta cancellation policy, there is no cancellation fee to cancel a refundable ticket. If you’ve booked a refundable ticket and wish to reschedule, you can either cancel it and ask for a refund or simply use it as a future credit.

If you’ve made a mistake on your Delta refundable ticket, but don’t want to lose the money you spent booking the ticket, there is a way to cancel it and get your money back. However, you need to act fast as there are only 24 hours between the time when you book a refundable ticket and when it becomes non-refundable.

The Delta website makes it easy to cancel a ticket if you need to. The process is the same for refundable or nonrefundable tickets.

  • Step 1: Log in to your Delta account.
  • Step 2: Click “Manage My Bookings.”
  • Step 3: Select the trip you want to cancel and choose “Cancel My Bookings.”
  • Step 4: Click on “Cancel my trip” and confirm your selection.

How to Cancel Delta Award Tickets

If you have booked an Award Travel Ticket using Miles, you can cancel that up to 72 hours before the departure. The flight change or cancellation fee for Award Travel Ticket is $150. You can change or cancel Award Travel Ticket for free if you are a Diamond or a Platinum Medallion member. The only condition is that you need to check in to your account and change/cancel the flight up to 72 hours of departure. If you cannot cancel your Award Travel Ticket up to 72 hours before the departure, it will be a non-refundable ticket.

Passengers traveling in Delta airlines business class can also cancel and claim for easy refunds. An extra fee of $200-$500 is charged in case the cancellation is done beyond 24 hours of original purchases.

The cancellation process and charge on cancellation of flight reservation depend on the type of ticket purchased, when and how it was purchased.

Delta Airlines’ live customer service agents are available 24/7. The airline also urges customers to contact it via its official Twitter account and Facebook page.

Helpful resources

Cancellations and Refunds | Delta Air Lines

Can I Cancel/Change My Flight Without Fees? | Delta Air Lines

Change or Cancel Overview | Delta Air Lines

How To Cancel or Change Your Flight | Delta Air Lines

How do I request a refund for my Delta flight?

If you want to request a refund for your flight, you can reach out to Delta via phone or online. You will need to provide the following information:

  • Your name
  • The date and time of your flight
  • The reason for the refund request (for example, if it’s because of weather cancellation)

If you’re looking for a refund for your Delta flight, it’s easy!

First, go to the Delta website and click on “My Reservations.” Then click on “Edit Reservations” and select the flight you want to request a refund for.

Next, scroll down and look for the “Refund” button. Click it, and then you’ll get a pop-up window asking if you want to submit a refund request. Click yes!

How long will it take to process my online refund request?

The processing time for your online refund request will vary by the type of purchase. If you paid for a product or service with a credit card, we’ll process your request within 7-21 days. If you paid for a product or service with PayPal, we’ll process your request within 30-45 days.

Can I cancel my Delta flight and get a refund?

Delta’s cancellation policy allows you to cancel your ticket and get a refund within 24 hours of booking. After that, you’ll be able to cancel up to one hour before the scheduled departure time. Cancellations are subject to government taxes and fees.

If you cancel within 24 hours of booking, you’ll receive a full refund of your ticket price. If you cancel after 24 hours but before departure, you’ll get a refund for the value of the unused portion of your ticket less any non-refundable fees such as change fees or fare difference between what you paid for your ticket and what it would cost if purchased on that day.

If you cancel after departure, there is no refund available. However, if Delta can rebook your flight for dates within 30 days of your original date of travel (or within seven days if it’s an international flight), then they will credit the value of your original ticket toward the new one at current fares plus applicable service charges. Otherwise, they will issue a voucher good toward future travel on Delta only (not including codeshare partners) with an expiration date no later than 12 months from when it was issued.

Other resources that can be useful for getting info on an issue with Delta Airlines:

Contact Delta Airlines executive team

Primary Contact: Heidi Gould
  • General Manager – Customer Care
  • P.O. Box 20706
  • Atlanta, Ga 30320-6001
  • Heidi.Gould@delta.com
Secondary Contact: Victoria Forbes Roberts
  • Vice President – Customer Experience Integration
  • P.O. Box 20706
  • Atlanta, Ga 30320-6001
  • Victoria.ForbesRoberts@delta.com
Chief Executive: Edward Bastian
  • CEO
  • P.O. Box 20706
  • Atlanta, Ga 30320-6001
  • ed.bastian@delta.com

Things to know before cancelling or changing a Delta Flight

Hold off as long as you can before cancelling or changing a flight. If Delta changes or delays the schedule or cancels the flight you may be entitled to a refund or change with no fees. This policy is especially helpful if you book far in advance. The exception is when you have achieved an Elite level where fees are waived. And, if possible, consider a same-day flight change, which typically cost $50.

Know the fees before you book two one-way flights instead of a round trip. Delta charges a $200 change or cancel fee for paid domestic flights including flights within the US, US Virgin Islands, Puerto Rico and Canada, and charges as high as $500 for international travel. That fee is charged per flight! So, if you change or cancel a domestic round-trip flight, you will pay $200. If you change or cancel two one-way domestic flights you will pay $200 for each – or $400!

Call Delta if you have an extraordinary circumstance like illness, a death in your family or a natural disaster. Delta may be willing to waive fees and adjust your itinerary if you do not have trip cancellation or interruption coverage through your credit card or a policy. And if the answer you get is not to your liking, hang up and call again. Sometimes it comes down to who you get on the phone.

What Delta Airlines Cancellation 24 Hours: Avoid Delta Cancellation Fee

Delta Airlines understand customers’ conditions and try their best to make the customers satisfied in any given circumstances, to ensure customers’ flexibility and benefits Delta Airlines introduced 24 hours of cancellation policy.

According to Delta Airlines’ 24-hour Cancellation policy, passengers can cancel a flight booked on Delta Airlines within 24 hours of the booking. The airline will deliver a complete refund of the ticket fare in case the reservation was made a week or more before the departure date of the flight.

If the passengers cancel a flight a few hours before the departure of the flight and the seat was not booked before a week or two then the airlines ask to pay the penalty that will depend upon the regulation of the airline.

Delta Airlines Flight Cancellation Fee

During the 24-hour risk-free cancellation period

Basic Economy: Bi Charge
Non-Refundable Tickets with Travel Originating from North America (Excluding Basic Economy): No Charge
Non-Refundable Tickets with Travel Originating Outside of North America: No Charge
Refundable /Flex Tickets: No Charge

After a 24-hour risk-free cancellation period

Basic Economy: Not permitted
Non-Refundable Tickets with Travel Originating from North America (Excluding Basic Economy): No Charge
Non-Refundable Tickets with Travel Originating Outside of North America: Remaining value minus $0 to $500 cancellation fee
Refundable /Flex Tickets: Refundable

Within 24 hours of flight departure

Basic Economy: Not permitted
Non-Refundable Tickets with Travel Originating from North America (Excluding Basic Economy): No Charge
Non-Refundable Tickets with Travel Originating Outside of North America: Remaining value minus $0 to $500 cancellation fee
Refundable /Flex Tickets: Refundable

All customers will have 24 hours from the time of the original booking to cancel a reservation without being charged a cancellation fee, regardless of the fare selected.

How to Cancel Delta Flight Online

  • Step 1: Log into your account on Delta’s homepage and select “My Trips.”
  • Step 2: Once you’ve selected the trip you want to change or cancel, select “Modify Flight.”
  • Step 3: Chose to either change or cancel your flight.
  • Step 4: If you’re changing your ticket, you can now go through the process of selecting a new flight. If you’re cancelling your ticket, the next page will list the flight itinerary you want to cancel. To finalize, you just need to press “cancel” or “request refund” depending on your type of ticket.

Delta Airlines Cancellation in just a few easy steps Thread

How do I cancel my Delta flight without a Fee?

If you’re within 24 hours of purchasing your ticket you can cancel your flight without a penalty when you book directly with Delta. Be sure to cancel your flight prior to departure. If you purchased a non-refundable ticket, you may cancel your ticket prior to departure and receive an eCredit if applicable.

Customers can modify their trips, “including any flights purchased before April 17, 2020, departing March 2020 through March 2021 and all tickets purchased March 1, 2020 through March 30, 2021.” The airline has dropped change fees for all flights originating from North America. Destination changes are allowed.

Cancellations are allowed on Delta, and the value of the ticket may be applied to a new reservation up to one year from the original purchase. Basic Economy tickets are not eligible for refunds.

Can I Cancel My Delta Flight? How Much Will It Cost?

Whether or not a Delta Air Lines flight can be cancelled for a refund and how much it will cost depends on what type of ticket was purchased, where it was purchased, and when it was purchased relative to the cancellation request. Any Delta flight ticket can be cancelled within 24 hours for a full refund, up to 11:59pm the following day (which can actually be almost 48 hours, depending on what time you bought the ticket).

For example, say you bought non-refundable Delta domestic flight tickets for $650, but your plans changed. When you are ready to purchase new flights, the fare has increased to $700. Your credit is $650 – $200 change fee = $450, so your out-of-pocket cost to buy the new ticket is $700 – $450 = $250.

If the ticket was purchased from a travel agent or online travel agency, there are different procedures and additional fees will be assessed. Typically, these fees range from $25 – $100 per ticket.

Delta Airlines Cancellation: Regular Flights

Delta allows cancellations and refunds through 11:59 pm the day after tickets are purchased. Beyond that, cancellations and refunds vary depending on the type of ticket purchased. If you have an economy class ticket and you didn’t select and pay extra for the refundable option during checkout, you have a non-refundable ticket, meaning you will not be refunded the money you spent on the ticket.

When you use the credit, you’ll be assessed a change fee of $200 (domestic flights) or $200-$450 (international flights, depending on fare class and destination) to change your flights, plus you’ll have to pay the difference between the original ticket cost and the cost of the new flights.

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