October 3, 2023

Guide to Changing or Cancelling JetBlue Flight – AviationRepublic

How can I change or Cancel my JetBlue flight without paying a fee?

Before you make your next JetBlue flight, or if you find yourself in a situation where your plans changed, here’s everything you need to know about changing or canceling a JetBlue flight.

  • There are no change or cancellation fees on most of our fares, except Blue Basic. 
  • Blue Basic fares are subject to a change/cancel fee of $100 for travel within North America, Central America, or the Caribbean, or $200 for all other routes. Fare difference and fare rules on the date of change apply. 

There are a few things to keep in mind if you want to change your JetBlue flight. You must first navigate to the “Change Flights” area of the JetBlue website. You can then enter your flight details and view a selection of accessible flights. Call JetBlue customer service if you can’t find a flight that’s right for you.

How to Change JetBlue Flight

  • To handle travelers on overbooked flights, JetBlue changed its flight policy.
  • Under the new policy, people will be selected to leave the flight based on how much they paid for their ticket.
  • The probability that they will be asked to leave the flight increases with the amount they paid.
  • The goal of this policy change is to prevent customers who overpaid for their tickets from being stranded.

JetBlue Flight Changing or Cancellation fee

Fare Class
Changes / Cancellations, per person
Blue Basic
Permitted with fee:  
$100 (North America, Central America, Caribbean)
$200 (other routes)
BlueDifference in airfare
Blue PlusDifference in airfare
Blue ExtraDifference in airfare
Blue RefundableDifference in airfare
Blue Plus RefundableDifference in airfare
Blue Extra RefundableDifference in airfare
MintDifference in airfare
Mint RefundableDifference in airfare

JetBlue Cancellation Policy:

As per JetBlue Flight Cancellation policy, Mint, Blue, Blue Plus, and Blue extra fares can be canceled without paying any cancellation fees if the passenger cancels their flights or booking before the scheduled departure.

JetBlue Airlines allows travelers to switch the same day for just $ 75 for every passenger. But if you are a Mosaic member or have purchased the ticket under Blue Extra fare, you do not need to pay these fees either.

Blue Basic fares are said to be charged with cancellation fees for:

  • If the passenger travels with Central America, North America, and the Caribbean with $100.
  • People traveling to all other routes will be charged $200.

If you confirm on the phone, then a non-refundable fee of $25 will be charged to every traveler. The $25 will be in addition to the cancellation charges applicable. If you want to avoid paying these fees, try canceling via chat or visiting the online website for JetBlue.

If you tend to cancel any non-refundable ticket, the fare value will be held in your account as JetBlue travel credit. These credits can be used for future travel within a year. The passenger can visit their account to check details.

You could contact them directly if you booked your JetBlue ticket via a third party.

24-hour Cancellation Policy for JetBlue:

If you bought a ticket at least seven days before your flight’s scheduled departure, you could cancel the tickets within 24 hours of your booking without paying any cancellation fees. With JetBlue Airlines’ 24-hour cancellation policy, you can cancel at types of tickets, inclusive of non-refundable tickets but do take care that JetBlue vacation bookings are not allowed for the same.

Under the 24-hour cancellation policy, you can cancel your booking made on the phone or online via the JetBlue official website.

Non-refundable tickets Cancellation with JetBlue Airlines:

If you are canceling a non-refundable ticket, then the money paid by the travelers is credited to the JetBlue travel credit, and they can use it for their future booking.

If you do not cancel your non-refundable flight before the departure, all your booking money will be forfeited along with the operational purchases (if any).

Refundable Tickets Cancellation with JetBlue Airlines:

The refundable tickets are expensive but also come with a lot of flexibility. For example, the cancellation policy with JetBlue Airlines ensures that you receive a complete refund to the original source once you cancel the refundable booking. In addition, for refundable tickets, the traveler gets back the money paid to his bank account or card, while for other types of access, the money is received in the form of credits.

If you are not canceling the refundable tickets before the departure, the money paid will be returned to the JetBlue Travel Credit.

Award Ticket Cancellation Policy with JetBlue Airlines:

You can cancel the flight tickets with TrueBlue points; the points can be deposited with the account and will be subjected to the below stated conditions:

  • You do not tend to cancel the single led for your roundtrip
  • You are not canceling an un-traveled flight segment.

Mosaic Ticket Cancellation Policy with JetBlue Airlines:

The Elite status members also allow the Mosaic status members to cancel the non-refundable bookings for free before scheduled departure. The Mosaic status can also be achieved by earning twelve thousand points within a year, flying thirty flight segments within a year, or earning fifteen thousand flight points within a year.

The full fares will be forfeited if you are a Blue Mosaic status member who cancels your non-refundable fares before departure.

If you need additional assistance, you can call the helpline at 888 JET-BLUE (284-8720) or 800-JET-BLUE (538-2583).

JetBlue Change Flight Policy

JetBlue Airlines provides excellent and best services to their customers when required. Also, JetBlue Airlines permits passengers to change the details for their upcoming flights. In case you are looking to change the flight ticket, then you have to have a look at the below pointers:

  • Make sure that you change your flight ticket within a day of booking.
  • The passenger can select a later or early flight for the same day. 
  • The same-day change of flight feature will not apply to the cities or places having a direct flight for any day.
  • Here you can confirm the changes you want to make for the same day 24 hours before the scheduled flight.

The travelers are not required to pay flight change fees to the airlines if any changes are made on the same day for the flight bookings.

Here are some of the most common reasons JetBlue customers change their flights:

  • Death in the family
  • Injury or illness
  • Change in employment status
  • Relocation/moving out of state
  • Military deployment
  • Emergency travel (such as hospitalization)

If you’re traveling for any of these reasons, you may be eligible for a refund for your unused ticket. If you purchased your ticket with a credit card, we can provide information on how to file a claim through your credit card company. If you paid with cash or debit, we’ll issue a refund directly back into your bank account within five business days after we receive your request.

How do I get a human at Jetblue?

  1. Dial phone number 888 JETBLUE (284-8720) or (1-800-538-2583) from a phone.
  2. Say reservations or booking on the first attempt.
  3. Say baggage or check-in on the next attempt.
  4. Say customer service and you can get a human at Jetblue.

Can you text JetBlue?

Among the airlines that let you text for free, the list includes JetBlue Airways, Southwest Airlines, Delta Air Lines and Alaska Airlines. These carriers allow texting either through free inflight Wi-Fi or with the use of text messaging services

JetBlue Standard Tickets Change Policy

JetBlue’s standard tickets are nonrefundable and non-changeable, except in the case of a ticket cancellation or substitution. This means that once you have purchased a ticket, you cannot make any changes to it.

If you need to change or cancel your flight, you can do so by contacting JetBlue at least 24 hours before departure. After 24- Hours, JetBlue may charge a $100 change fee per person plus any difference in fare if you’re changing flights. You will be responsible for any fare difference if you cancel your flight within 24 hours of departure.

If your flight is canceled, JetBlue will refund the full cost of your unused ticket.

JetBlue Flight Change Policy for Mosaic Members

JetBlue flight change policy for Mosaic members allows you to change or cancel your reservation without paying any additional fees if you make your request at least 24 hours before your scheduled departure time.

JetBlue Refundable Tickets Change Policy

JetBlue flight tickets are non-refundable, but you can change the date or time of your flight at no additional cost. To change the date or time of your JetBlue Refundable Ticket, call the toll-free number on the back of your ticket and request an “alteration.” The new date or time must fall within the original ticketed travel window. If you need to change your destination, you will need to purchase a new ticket.

There is no fee for changing a JetBlue Refundable Ticket; however, any difference in fare may apply

JetBlue Same Day Flight Change Policy

JetBlue customers may make a confirmed same-day switch for a flat fee of $75 (no fare difference applies). A same-day switch can only be made on the day of travel, beginning at midnight in the time zone of your departing flight. 

The same-day switch option is only available in cities with multiple flights a day.

The JetBlue same-day flight change policy applies to both JetBlue and JetBlue codeshare flights operated by another airline. The only exception is if your new flight departs at a different time than the original schedule.

  • Same-day switch is available for all fare options.
  • You must travel between the same city pairs or, where applicable, in or out of nearby airports (see Different airport options).
  • TrueBlue redemption bookings are eligible for same-day switches.
  • Customers with refundable fares do not pay a same-day switch fee.
  • Mosaic customers do not pay a same-day switch fee and can switch a flight beginning 24 hours prior to the originally scheduled flight time.
  • You must travel between the same city pairs or, where applicable, in or out of nearby airports (see Different airport options).
  • Interline bookings may be eligible for same-day switches depending on the circumstances and meeting the minimum connection times. Same-day switches to interline bookings can only be made by contacting JetBlue.

JetBlue Schedule Change Policy

Notice: Please check the waiver codes page for up to the date information on special waivers.

Schedule change 60 minutes or less
Schedule change between 61 and 119 minutes
Schedule change 120 minutes or greater
OSI message received in PNR (if applicable)
“Medium Schd Chg Waiver”
“Large Schd Chg Waiver” or “Stranded Schd Chg Waiver”
Canceling options at the time of schedule of change
Schedule changes that are 60 minutes or less do not have additional cancellation options. Please refer to the ticketed fare rules.
Cancel the customer’s reservation without penalty.

The ticket must remain in OPEN status and is valid for one year from the original date of issuance.

An increase in airfare will apply at the time of any future exchange.

Refunds to the original form of payment are not permitted.

Use of the appropriate waiver code and/ or PNR documentation is required. For more information, please check the “Agency process and responsibility” section.
Cancel the customer’s reservation without penalty.

The ticket must remain in OPEN status and is valid for one year from the original date of issuance.

Upon customer request, a refund may be processed back to the original form of payment without penalty.

Use of the appropriate waiver code and/ or PNR documentation is required. For more information, please check the “Agency process and responsibility” section.
Rebooking Options at the time of schedule change
Schedule changes that are 60 minutes or less are subject to the change / cancel fee and any applicable difference in fare if the customer wants to make a change to their reservation.Rebook the customer to any flight within the same city pairs or to a co-located city on the same day, the day prior, or the day after the original flight.

All change fees and fare differences are waived however the appropriate waiver code must be used when processing the even exchange.
Rebook the customer to any flight within the same city pairs or to a co-located city on the same day, the day prior, or a day after the original flight. If there are no flights scheduled within that time period, you may move the customer up to 7 days in either direction of the original flight.

All change fees and fare differences are waived however the appropriate waiver code must be used when processing the even exchange.

JetBlue same-day flight change policy For basic, blue plus, and Mint fare

JetBlue’s same-day flight change policy applies to basic, blue plus, and Mint fares. The policy is simple: if you’re booked on a Basic fare or Blue Plus fare and want to change your flight the same day, you can do so for free. If you’re booked on a Mint fare, the fee is $75 per person.

If you want to change your flight before the day of departure, the fee for doing so increases by $50 for Basic fares and $100 for Blue Plus fares. If you’re traveling on the Mint fare, it’s $150 in addition to any taxes or fees associated with making the change.

In addition to paying a fee if you make changes after booking your ticket (or at least 24 hours before departure), JetBlue also charges a fee if you have an itinerary with multiple flights and want to cancel one of them.

JetBlue Refund Policy

According to the JetBlue Airlines refund policy, the traveler can cancel their tickets within 24 hours of their booking, and the client will receive the full refund for the ticket with JetBlue Airlines.

If the traveler cancels his ticket after 24 hours of booking, the cancellation charges will be deducted, and the rest will be credited to the original payment source.

If you have booked a refundable ticket with JetBlue Airlines, you can cancel your ticket at any point before the departure and seek your refund.

The traveler’s non-refundable ticket for changing or cancellation fees will depend upon the class ticket he has booked.

In case you cancel the ticket and apply for any refunds. Then your repayments will transfer to the mode you have chosen to pay, like Cash, cheque or debit, or credit card, in twenty business days.

If you have any queries regarding the refund procedure, contact JetBlue customer care for assistance.

How can you cancel your flight Bookings with JetBlue Airlines?

Take a screenshot of the Manage Trips tab being used for canceling any JetBlue flight ticket.

If you want to cancel the JetBlue Flight tickets, then we have listed below the options to help you out:

If you have bought tickets from JetBlue’s website, call center, mobile app, or ticket counters:

  • Calling Airlines or customer care.
  • Online via JetBlue’s official website, Log in, retrieve your booking, choose it, and then cancel it and follow the prompts to cancel it.
  • Contact them if you have booked your ticket from any travel agent.
  • If you have booked any award tickets, you should contact TrueBlue directly.

Frequently Asked Questions about Changing or Cancelling JetBlue Flight

What is the Cancellation policy of jetBlue Airlines if the booking is made via Cash?

The JetBlue cancellation policy is related to the bookings made via TrueBlue points, allowing you to cancel the ticket as long as the traveler cancels the unused flight segment. The passenger must keep a single leg for their roundtrip.

The points are credited back to the respective True Blue account on canceling the trip.

What is JetBlue Airlines’ refund policy if anyone cancels the flight?

As per the JetBlues refund policy for flight cancellation, the traveler can seek a refund as Travel credits if the airline cancels it. In case of an expected refund, the traveler cannot rebook his flight for the next two hours.

What is JetBlues’ JetBlues’scancellation policy right now?

JetBlue’s policy for flight cancellation is that all types of tickets (excluding Blue Basic) can be canceled without paying extra fees. Also, Blue Basic tickets are canceled for$100 (For Central America, North America, and the Caribbean) and for $200 for other cities.

What is the Blue Extra cancellation policy with JetBlue Airlines?

The Blue Extra fares can be canceled without paying any fees if they are withdrawn before the scheduled departure.

Are JetBlue Airlines Blue series fares refundable?

All fares with JetBlue Airlines are non-refundable unless the traveler chooses the specific refundable fare while booking.

It means:

You can cancel the refundable fare just before the departure, and a refund will be issued to the payment source.

If you cancel a non-refundable fare before your scheduled departure, the airline will issue a refund as travel credits that can be used in the future.

How long does the JetBlue Airlines refund take to reflect in my account?

JetBlue Airlines usually credits the refunds made by credit card, cheque, or Cash within 20 days of clients’ request. But it may take longer for the refund to be credited to your bank or card statement.

Right now, both options are quite cheap now. The traveler can change or cancel any ticket, but fees are applicable after the risk-free period.

How can I change my JetBlue flight without paying a fee?

If you need to change your JetBlue flight, the first thing to do is contact the airline directly. You can do this by calling the number provided on your ticket or by visiting their website and logging in. If you are unable to make the change through these methods, then you will be required to pay a fee.

You can also make changes via JetBlue’s mobile app. To do so, log into your account and select “Manage My Booking.” From here, you will see all of your trips as well as any upcoming flights that have been booked under that account. Select “Change Trip” next to the trip in which you wish to make changes. Then select “Edit” next to the reservation that needs updating. Make sure that all information is correct before submitting it!

What happens if I cancel my JetBlue flight?

If you cancel your JetBlue flight, you can get a credit for the value of your ticket toward another JetBlue flight.

If you cancel within 24 hours of departure, no refunds are available. You’ll also be charged a $50 per person fee if you cancel at this time.

If you cancel within 24 hours of departure, no refunds are available. You’ll also be charged a $50 per person fee if you cancel at this time.

How much would it cost to change a flight JetBlue?

Changing a flight on JetBlue can be done a few different ways, but if you need to do it quickly and you want to keep your original booking, it’s going to cost you.

If you’re flexible with when your new flight departs, you can change it for free. But if you need to change the date or time of your flight, that’s going to cost $75 per person.

You can also change your flight for free if you are traveling on JetBlue Vacations packages with flights booked through a travel agent. However, if you’re booking directly with JetBlue, changing a flight will still cost $75 per person.

Can I change my JetBlue flight time?

Yes! If you need to change your JetBlue flight time, you can do so for a fee. You can also change your seat assignment.

The cost of changing your flight time depends on how far in advance you make the change. If you make the change within 24 hours of departure, it costs $100 per ticket; if you make it 1-7 days before departure, it costs $200 per ticket; and if you make it 8 or more days before departure, it costs $300 per ticket.

If you change your seat assignment, there is no fee associated with this action.

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