October 3, 2023

How to change or cancel your Delta flight

Delta Flight Change and Cancellation Policies

Policies for Change or cancel your Delta flight, If you’re planning to fly Delta, here’s what you need to know about changing and canceling your flight, as well as their Delta 24-hour cancellation policy.

Delta doesn’t have a blanket policy on changing or canceling your flight—it can vary based on the type of ticket you’ve purchased:

As per Delta Cancellation Policy, If you bought a refundable ticket, Delta allows certain changes and cancellations without penalty up to 24 hours after you purchase your ticket, as long as your flight is at least seven days away. The change fee would then be waived for any subsequent changes or cancellations.

If the ticket is non-refundable but you’ve bought travel insurance or the Ticket Protection Plan through Delta, some changes are allowed for a fee (usually $200) and may also require you to pay any difference in fare between your old and new flights.

If none of the above applies, you’re usually out of luck since no changes are allowed with a nonrefundable ticket. You can apply for an exception, however, if there has been a death in the family or if you or someone traveling with you has been seriously injured; this will require proof of death or injury and an explanation of how it affects your ability to travel according to the original plans.

Delta will let you change or cancel your flight for free, with a few exceptions. Here are the details:

  • You’re allowed to make changes or cancellations for any reason (in other words, there’s no specific list of circumstances that qualify you for a fee waiver)
  • The only time you’ll have to pay a fee is if you purchased a cheap Basic Economy ticket.  In that case, you’d have to pay Delta’s “Flight Change Fee” which is up to $200 per ticket plus any difference in fare amount (if there is one).
  • Your free cancellation/change can be done online, over the phone, at an airport kiosk, or at the Delta ticket counter.  You can also use their mobile app.

How to Talk to a Live Person in Delta Customer Service

To speak with a representative about a new or existing reservation, 1 (800) 221-1212 or (833) 246-4558 (New Booking. Changes and Cancellation). If you are a Medallion® Member, check the Contact Us section in the Fly Delta mobile app for your dedicated phone line. To speak with a live agent, you need to press 3 at the first prompt, then say “speak to the representative” and stay on the line (typical waiting time is about 3-6 minutes).

Here are some various Delta Airlines reservations phone numbers given below:

  • Delta Airlines reservations phone number for USA and Canada customers: 1 (800) 221-1212 or (833) 246-4558
  • Delta Airlines reservations contact number for Europe customers: +44 (0)800-783-0747
  • Delta Airlines reservation Assistance by Language: Spanish (En Español) 800-(DELTA)-9629 Chinese 800-327-2850

Alternatively, you can use the following other options available through the Delta phone customer service system:

  • If you are currently on delta.com and need help press 1.
  • If you’re on the flight Delta app and have a question press 2.
  • For all others press 3.

Delta Social Networks Customer Service

The live person of Deta Airlines can be contacted via the social media handles of the AIrlines. This will assist you to contact the person directly and that will solve your issue as well.

The solutions to how to connect with the live person at Delta Airlines is shown in the above article. For any assistance, contact the Customer care number which will solve your issue of bookings, cancellations, and others.  

Delta support e-mail

The traveler can contact the live person at Delta Airlines. The team will revert back to you as soon as possible.

Delta flight change and cancellation Fees

You can cancel or make changes to your flight without penalty if you do so within 24 hours of booking. After 24 hours, you’ll be charged a fee of $200. If the ticket is non-refundable, the $200 fee will be deducted from the overall amount refunded.

Any changes made after 24 hours will incur additional fees. To give an example, if you are flying one way in a seat with the basic economy fare on domestic flights, it will cost $200 to change your flight after 24 hours. For flights with regular economy seating, it will cost $200 to make any changes within 60 days or less than 7 days of departure, or $500 for all other times.

If you’re flying internationally and have basic economy seating, there are no refunds for cancelling your flight after 24 hours of booking. For international flights with regular economy seating, fees range from $500 to $750 for cancelling up to 7 days prior to departure and up to 2 hours prior to departure respectively.

Any ticket during the 24-hour risk-free cancellation period

Delta change fees: No change fee. Basic Economy tickets cannot be changed. Cancel and book a new flight instead.

Delta cancellation fees: No cancellation fee — includes Basic Economy. Receive a full refund to your original payment method.

Refundable ticket

Delta change fees: No change fee

Delta cancellation fees: No cancellation fee. Receive a full refund to your original payment method.

Basic Economy

Delta change fees: No changes allowed

Delta cancellation fees: Fees of $99 to $199, remainder of ticked refund issued as eCredit.

Nonrefundable ticket

Delta change fees: None for flights within U.S., Canada, Puerto Rico and the U.S. Virgin Islands. For travel outside these areas, fees are $0 to $500, depending on origin and fare type.

Delta cancellation fees: No cancellation fee for flights originating in North America to anywhere in the world.

Award ticket

Delta change fees: None

Delta cancellation fees: None for main cabin and above. Basic Economy award cancellation fees are 9,900 to 19,900 miles.

Delta’s 24-hour risk-free cancellation

To make changes or make cancellations to your reservation, please call the following number: 1-800-DELTA-AIR.

If you booked your reservation online, you can also make changes to your ticket by logging into your Delta account.

Changes and cancellations are permitted within 24 hours of making a reservation, as long as the flight is at least three days away. If you make changes or cancel within 24 hours of booking, you will receive a refund for the full amount of the ticket.

Your refund will be applied to the original form of payment used to purchase the ticket. Please note that if you purchased Basic Economy fares, we are unable to change or cancel these reservations through our Customer Care team.

If you wish to change your travel itinerary after the 24-hour period has passed, standard change and cancellation fees may apply.

Standard change and cancellation fees will vary based on a number of factors including (but not limited to) fare type purchased, when changes are made in relation to departure date, and route is flown. Please visit the delta fees page for a full list of fees associated with changes and cancellations on Delta Air Lines flights.

Delta Airlines Refundable ticket change and cancellation policy

If you purchased a refundable ticket, you may make changes or cancel your trip up to one day before departure. You will not pay a change fee (up to $200 per round-trip ticket) but may have to pay a fare difference if the reassigned ticket is more expensive than your original ticket.

If the reassigned ticket is cheaper than your original, you will be refunded the difference in price.

If you’re unable to make your trip, you can request a refund of your unused tickets up to one day before departure. You will receive a full refund less any applicable fees.

If you’re planning on cancelling your trip with less than one day until departure time, the refund policy depends on whether the flight was booked directly through Delta Airlines—in which case it would be subject to our standard refund policy—or if it was booked through a third-party service provider—in which case, cancellation fees vary by provider and are typically nonrefundable.

Delta Basic Economy change and cancellation policy

Basic Economy fares offer a lower price but do not allow changes or refunds.

If you are ticketed on a Basic Economy fare, you may cancel your itinerary within 24 hours of booking without penalty. After 24 hours, all Basic Economy tickets are non-refundable and no changes can be made to your itinerary. For international itineraries including travel to/from Canada, the cancellation period is 4 days for Basic Economy tickets.

Within 24 hours of booking (or 4 days for international itineraries including travel to/from Canada), if you don’t cancel your itinerary, no fare difference will be collected if you change your itinerary before departure. After this period, you will be responsible for any difference in fare between the original fare paid and the current fare plus any applicable fees collected by Delta and/or third party vendors.

Exception: If the original ticket was purchased at delta.com or the Fly Delta app, then an exception to this policy will be granted for cancellations and changes to your itinerary within 12 hours of ticketing as long as all travel is at least 7 days away from the date of purchase.

  • The change fee for Delta Basic Economy is $200 per ticket.
  • The cancellation fee for Delta Basic Economy is $200 per ticket, with a minimum of $200.
  • Delta Basic Economy passengers may cancel their tickets at no charge up to 24 hours before departure and receive a full refund if the ticket was purchased at least seven days in advance.

Delta non-refundable ticket change and cancellation policy

Non-refundable tickets are the cheapest tickets available at the time of purchase. They make sense for those who are sure they will travel on the dates and times they have purchased.

If you purchase a non-refundable ticket, you can still change or cancel it as long as you do so within 24 hours of booking. If this is the case, you’ll be refunded in full to your original form of payment. Otherwise, non-refundable tickets cannot be refunded or cancelled after that point.

You may still choose to change your flight with the standard change fee, if any, plus the difference in fare if necessary. You can do this from your account page on Delta’s website.

Delta award ticket change and cancellation policy

Change your award ticket

If you need to change your Delta award travel, you can make one change without paying a fee if you do it at least 72 hours before your flight. If you’re changing your trip within 72 hours of departure, or after your flight has departed, you’ll have to pay $150 (or 10,000 SkyMiles) per person per direction.

Cancel your award ticket

If you cancel an award ticket online at least 72 hours before departure, you’ll be refunded the full value of your ticket. If the reservation was made more than 72 hours before departure and you want to cancel it in person or over the phone with a customer representative, there will be no fee for cancellation.

If you’re canceling an award ticket less than 72 hours before departure, there will be a $150 (or 10,000 SkyMiles) cancellation fee per person per direction.

Delta award ticket change and cancellation policy is as follows:

  1. If you want to cancel a non-refundable ticket, you will be charged a $150 fee. However, if you want to cancel an economy-class ticket, which normally costs 20,000 miles, the fee is only $50.
  2. If you change or cancel your award ticket within 72 hours of booking it and if your flight is at least 7 days away, then the cancellation fee will be waived.
  3. If you have a Delta SkyMiles credit card, then there is no same-day change fee on any type of ticket.
  4. When changing an award ticket, any difference in mileage between the original ticket and the new one will be collected in miles.
  5. You can make changes online or over the phone by calling Delta reservations at 1-800-221-1212.

What is Delta Airlines no-show policy?

A “no-show” is someone who has booked an itinerary but does not check in for the flight as scheduled. A no-show can also occur when a passenger doesn’t show up at the airport to board his or her flight and instead cancels his or her reservation at the last minute. In either case, this means that the airline loses money on the ticket.

The airline industry is highly competitive and airlines are constantly trying to find ways to reduce their costs without sacrificing customer service. The no-show policy is one of their strategies for doing so.

How Does Delta Airlines Handle No-Shows?

If you don’t check-in for your flight as scheduled, Delta Airlines may refuse to allow you to board the plane or it may charge you a fee if you do manage to get on board. This policy applies whether or not you have paid a change fee or fare difference if your original itinerary was changed due to weather conditions or other circumstances beyond your control

The following information outlines Delta Airlines’ no-show policy:

If you do not show up for your flight, you will be charged $300 per person (round trip). This will be added to your ticket price, so if your flight cost $500 round trip, you will have to pay an additional $300 round trip in addition to the original fare price.

The same applies if you are booking a one-way flight or want to change your destination while traveling over multiple days.

If you book through a travel agent or another service provider instead of directly through Delta’s website, then the no-show fee is usually higher than the online rate because they charge a commission on top of their own fees as well as those charged by Delta Airlines.

In addition to cancelling reservations for no-show passengers, Delta Airlines will charge any fees associated with changing or canceling tickets; these fees vary depending on the fare type and whether you’re changing or canceling an award ticket.

How to change or cancel your Delta flight

If you want to change or cancel your Delta flight, it’s not as easy as it is with other airlines. Here’s how to do it.

Delta Air Lines offers two types of changes and cancellations:

Changes — changing your flight information before you book a trip through Delta’s website or mobile app. This includes changing departure dates, times, airports and destinations while still purchasing the same ticket type and fare class. Changes are free if done at least 24 hours before departure, but there may be fees if made after that time.

Cancellations — Canceling flights within 24 hours of booking or purchasing tickets through the airline’s website or mobile app; cancelling tickets purchased through an airline partner (like Expedia) or outside travel agencies; and cancelling tickets purchased via a third-party travel agent. The cost varies based on when you make the cancellation request, but generally costs more than $100 per ticket to cancel in advance of departure.

How to change Delta flight

You can change your Delta flight online or by calling the airline.

If you’re changing your flight online, go to the Delta website and click “Organize Trip” in the upper-right corner of your screen. Sign in with your Skymiles number and password, and then click “View Flight.” Click on the flight you’d like to change, and follow the prompts until you’ve booked a new flight.

If you’d rather speak with a representative over the phone, call 1-800-221-1212. Press 1 for English and then press 2 for all other inquiries. This will connect you with an agent who can help you book a different flight.

How to Cancel Delta flight

If you need to cancel a flight on Delta, there are four ways to do it.

First, you can call the Delta reservation line at 1-800-221-1212. You will then be asked to enter your confirmation code and then your SkyMiles number followed by the pound key (#). Then enter your SkyMiles pin followed by the pound key (#). Finally, you will be directed to an operator who can help you with your cancellation.

Second, you can use the website or app and find your trip in “My Trips” under “My Delta.” You will be able to select “Cancel Flight” from the drop-down menu located to the right of your trip.

Third, if you were unable to cancel your flight online or over the phone, you can visit an airport kiosk and ask an agent for assistance. They will help you cancel your flight and either restart your flight search or process a refund.

Finally, as a last resort, if you miss a flight due to weather or other circumstances beyond your control, Delta will offer you alternate transportation options based on availability.

How to avoid Delta change and cancellation fees

Delta’s change and cancellation fees can be expensive, but there are a few ways to avoid them.

Use Your Miles: If you’re a Delta frequent flyer and have miles in your account, you can cancel or change your ticket without paying any fee. Simply call Delta reservations and they’ll take care of it for you.

Buy Refundable Tickets: If there’s a chance that you may need to cancel or make changes to your ticket, opt for a refundable fare instead of a non-refundable one when booking your ticket. It usually costs more than non-refundable tickets, but the extra cost is worth it if you think there’s even a slight chance that you might need to make any changes to your reservation.

Be Firm With Your Reservationist: Be positive that you want to make the change or cancellation before talking to your reservationist on the phone or at the airport. They’re trained to offer alternatives before letting you go ahead with changes or cancellations, so be firm about what you want and don’t let yourself get talked into anything else.

Delta Airlines Cancellation Policy Faqs

Can you cancel a Delta flight?

Yes, you can cancel a Delta flight.

The airline offers a 24-hour cancellation policy, so you have one full day to change your mind and cancel your flight without incurring any fees. The 24-hour policy applies to both domestic and international flights, but it only applies if you book your flight more than 7 days before your travel date. If your flight is within 7 days of the date of purchase, then the 24-hour cancellation policy does not apply to you, and you will be subject to standard cancellation fees.

Does Delta refund cancel flights?

If you’ve had a flight canceled, know that Delta will refund you if you cancel within 24 hours of booking. The refund amount depends on whether it is a nonrefundable ticket or if you’ve paid for a refundable ticket.

If you have a nonrefundable ticket and need to cancel, you can request a refund for the taxes and fees of the ticket. For example, if your ticket was $200 and the taxes and fees were $50, then you can request a refund for the $50. However, the remaining cost of the ticket is nonrefundable.

If you have a refundable ticket, Delta will be able to fully refund your canceled flight.

Additionally, Delta may also be able to fully refund your flight depending on where and when it was canceled. For example, if your flight was canceled less than 7 days before departure and there is similar itinerary available at the same price available at Delta’s website, they will fully refund your flight ticket. If your flight was canceled more than 7 days before departure but still within 24 hours of booking your original flight, Delta will also fully refund your original flight ticket.

Can I cancel one passenger in my itinerary on Delta?

You can cancel one passenger in your itinerary on Delta. You have the option to cancel an itinerary, a specific flight, or a single passenger. If you cancel an itinerary, all passengers booked on that itinerary will be cancelled. If you cancel a specific flight, all passengers booked on that flight will be cancelled. If you cancel a single passenger, only that passenger will be cancelled.

To cancel an itinerary, sign into your account and select “cancel flights” from the “My Trips” section of your account page. Enter the name listed on the itinerary (or the confirmation number) and follow the instructions to complete your cancellation.

To cancel a specific flight, sign into your account and select “cancel flights” from the “My Trips” section of your account page. Enter the name listed on the itinerary (or the confirmation number) and follow the instructions to select which flight(s) to cancel.

To cancel a single passenger, sign into your account and select “cancel flights” from the “My Trips” section of your account page. Enter the name listed on the itinerary (or the confirmation number) and follow the instructions.

Can I cancel a Delta flight booked with miles?

Yes, you can cancel a Delta flight booked with miles.

You have several options for cancelling your flight, but the amount of time you have to cancel and how many miles you’ll get back depend on which option you choose. If you want to cancel your flight within 24 hours from purchase, or up to 7 days before departure, you may be able to get a full refund.

In addition, if you purchased a refundable fare, as long as you cancel at least 72 hours prior to departure, you’ll be able to get a complete refund in the form of either a voucher or mileage credit. However, if your ticket is non-refundable and it’s more than 72 hours before departure, you may be charged a cancellation fee of $200 per ticket.

The best way to cancel your flight is to head over to Delta’s website and enter your confirmation number and last name into the search bar under “My Trips.” You should then be given the option to select “Cancel Flight.” Click that button and follow the steps provided.

How much does it cost to cancel a Delta flight?

The fee for canceling a Delta flight depends on the ticket you bought. If you purchased a refundable ticket, there is no cancellation fee. If you purchased a non-refundable ticket that had no restrictions, it costs $200 to cancel the ticket. If your non-refundable ticket had restrictions, the cancellation fee varies depending on the type of restrictions. For instance, if you have a non-refundable domestic airfare ticket with an advance purchase restriction, the cancellation fee is $125.

Delta airlines define the following different ticket types:

Basic fare – You can change or cancel this flight without penalty, but you cannot get a refund.

Refundable fare – You can change or cancel this flight without penalty. If you cancel it, you will receive a refund for your original payment method.

Basic Economy fare – You cannot change or cancel this flight without penalty.

How much does it cost to change a flight on Delta?

There are several factors that affect the cost of changing a Delta flight, including the type of ticket you purchased and whether or not it was refundable. Generally speaking, there is a flat $200 fee to change your flight on Delta if you purchased a non-refundable ticket. If you purchased a more expensive refundable ticket, there may be no fee at all.

You’ll need to contact Delta directly in order to learn about the specific costs for changing the flight you have booked with them.

Not sure how much it costs to change a flight on Delta? Don’t worry, the price varies depending on whether you’re changing your route, your date, or both. Changing a flight on Delta costs between $200 and $500, depending on the specifics of your flight. For example, here’s what you might expect to pay for a domestic economy class flight:

  • Changing your route only: $200
  • Changing your date only: $200
  • Changing both your route and date: $500

How do you change a Delta flight date?

You can change your Delta flight online, by phone, or in-person at the airport. If you are making a change to your flight at least 72 hours before departure, there is no fee.

If you are making a change within 72 hours of departure, there is a $200 change fee for domestic flights and an $150 fee for international flights. When you call Delta to make a change, let the representative know if you are using miles to pay for your ticket, as this often cannot be done online.

  • To change a Delta flight date, you must go to the Manage Booking page on their website and log in. Then, find the flight number or date of your reservation, and select Change Flight.
  • From there, you will be prompted to enter new dates for your flight and select an option that best suits your travel plans.
  • If you are a SkyMiles member with enough miles accrued to cover the cost of your ticket, you can also use those miles as payment once you’ve changed the date of your flight.

How do you change a non-refundable Delta flight?

Delta allows customers to change non-refundable flight reservations to a new date or time, but the company charges hefty fees for doing so. You can make changes through the Delta website or by calling the airline’s customer service line.

Change the Reservation Online

To change your nonrefundable Delta flight reservation online, go to the Delta website and log in to your account. If you do not have an account with Delta, create one at this time. Find the flight that you want to change and click on it. Select from one of the options presented to choose a new reservation. If you are unable to change your reservation online, call Delta customer service to complete your transaction over the phone.

Change the Reservation Over the Phone

If you cannot change your flight online, call Delta customer support at 800-221-1212. Once connected with an agent, let them know that you would like to make changes to a nonrefundable ticket. The agent will be able to access your account and make any necessary changes for you.

How do you change a passenger’s name on Delta?

You can change the name on a Delta ticket, but only if it’s spelled incorrectly. If you need to change a passenger’s name for any other reason, you’ll need to cancel their reservation and rebook it. You should also know that there are fees to both make changes and to cancel your reservation, so try to avoid having to do either if you can help it.

If the passenger’s name is spelled incorrectly on their ticket, you can fix it by calling Delta at 1-800-221-1212. You’ll be charged a $150 fee to make the correction, and this fee is nonrefundable even if you end up canceling your flight. Unfortunately, in this situation you won’t be able to use Delta’s online tools or self-service phone menu; you’ll have to speak with an agent directly.

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