The work of an airline consolidator is to buy a Bulk of tickets from airlines and then pass on the savings to clients by selling the tickets at a huge discounted price. Airline consolidators are a very good choice when you are planning a multiple-stop flight, as they can locate discounted tickets that connect easily, saving the passenger hundreds of dollars.
How to select the best Airline consolidators in the USA & Canada
Read the fine print. Rock-bottom deals that sound too good to be true often come with lots of restrictions such as nonrefundable reservations, long layoffs in airports, flights that don’t leave from the same airport you arrive to (resulting in lots of added expenses), and poor customer support. Always ask what the rules are regarding exchanges or cancellations and find out what is and is not included in the deal.
Check that the airline consolidator is a member of the U.S. Air Consolidators Association. This national trade association guarantees that all its members have been in business at least two years, accept major credit cards, work with all major airlines and provide detailed travel itineraries, ensuring no surprises along the way.
Find a physical address for the company. While many airline consolidators work over the Internet, they usually have a central office somewhere in the continental U.S. Once you find their information, call them. Even if they don’t offer over-the-phone service, they should have a live person taking calls from clients and handling customer service. If you can’t locate a real-world address for the company, this may indicate that they’re trying to hide.
Check the Better Business Bureau’s website to see if there are actual complaints filed against the company. This not always indicate a fraudulent company, so it’s important to read whether the complaints are about bad service and scams or about personal dissatisfaction with the company.
Pay with a credit card. This offers additional protection, as credit card companies usually refund fraudulent charges and prosecute the companies themselves. On the other hand, be wary of any consolidator who doesn’t accept credit cards, as this could indicate a potential scam artist.