Korean Air (KE ) Reservations @1 (800) 438-5000 Official number

Korean Air Reservations

Korean Air Reservations and Customer Service Phone Number

Korean Air Co., Ltd. founded on 1 March 1969 in Gonghang-dong, Gangseo-gu, Seoul, South Korea, operating as Korean Air.

The largest airline and flag carrier of South Korea based on fleet size, international destinations, and international flights with headquarters are in Seoul, South Korea.

What is Korean Air Reservations Phone Number?

To contact Korean Air Reservations customer representative on the given below numbers:

Country

Phone Number

Korean Air Text Toll-free: US

(888) 898-5525

Korean Air Toll-free; US & Canada

(800) 438-5000

Korean Air USA

(213) 484-1900

Korean Air Austria

+4 380 029 6789

Korean Air Belgium

+328 001 1662

Korean Air China

+865 328 378 7024

Korean Air Czech

+42 080 014 2543

Korean Air Denmark

+458 001 5555

Korean Air France

+3 380 091 6000

+3 315 345 3177

Korean Air Hungary

+368 001 1342

Korean Air Israel

+972 180 945 2005

Korean Air Italy

+3 980 087 4488

Japan

+8 166 264 3311

Korean Air Korea

+8 222 656 2001

Korean Air Netherlands

+31 800 022 2010

Korean Air Slovakia

+42 180 014 2543

Korean Air Spain

+3 490 097 3533

Korean Air Switzerland

+4 180 055 7344

Korean Air Toll-free; Brazil

+55 800 317 6670

Korean Air Toll-free; Japan

+81 008 821 2001

Korean Air UK

+4 480 041 3000

Korean Air Reviews

Tripadvisor: Korean Air has a 4.5 of 5 scores from more than 5,193 reviews.AirlineQuality: The review score is 8/10 based on 533 reviews.
Kayak: The score is 8.7 out of 10, Based on 4,932 reviews.

Korean Air Codes

Korean Air Apps

Korean Air IATA code: KE
Korean Air ICAO code: KAL
Korean Air Call Sign: KOREAN AIR
Korean Air on Google Play  – Rating: 4 based on ‎10,802 reviews. 
Korean Air on Apple Store – Rating: 1.6 based on ‎198 votes

Korean Air Official Pages

Korean Air Wikipedia page: Korean Air Co., Ltd., operating as Korean Air, is the largest airline and flag carrier of South Korea based on fleet size, international destinations and international flights. The airline’s global headquarters is located in Seoul, South Korea
Korean Air Twitter: 
Korean Air Facebook  
Korean Air Instagram

Korean Air Call Center and Phone Assistance: 1 (800) 438-5000.

Regional service center contact. The region, Telephone Number, Service Languages, and Hours of Operation. Korea, 1588-2001, 02-2656-2001 +82-2-2656-2001.
Korean Air Reservations

Korean Air Flight Cancellation & Refund Policy?

If you need to cancel your reservation with Korean Air due to any reason. You must know the cancelation policy to get familiar with the rights as a passenger on the Korean Air cancellation policy.

Korean Air Cancellation Policy:

  • As per the airline cancellation policy, you can easily cancel your reservation with Korean Air within 24 hours and 7 days before the departure of the flight.
  • If you purchased a refundable ticket then you can request a refund on the particular canceled reservation.
  • As per the Korean Air cancellation policy, you are eligible for a Korean Air cancellation fee if you cancel your reservation after the granted period.
Contact for ticket changes/refunds
Purchased viaContact Details
Korean Air Website/MobileDate/itinerary changes: Service center
Refund : Korean Air Website/Mobile [Log-in – My Trips – Cancel Reservation/Refund]
Korean Air Regional office/Service centerDate/itinerary changes, refund : Service center
Others (Travel Agency, etc)Date/itinerary changes, refund : the agency where you purchased the ticket (waiver condition will be equally applied)

How to Cancel Korean Air Tickets?

Follow the instruction to cancel your reservation are given below:

  • Firstly, visit the official website of Korean Air and log into your account and then proceed with the process.
  • Now click on the “My Trips” or “Bookings” tab to see that all the reservations made with Korean Air.
  • Select the ticket that you want to cancel and tap on the option of “Yes” to proceed with the cancellation.
  • And if you face any problem in the cancelation process, you can contact the Korean Air executives.

What is Korean Air Pet Reservations Policy?

Pet Reservations:  Korean Air allows a limited number of pets on each flight, so passengers are suggested to book their spot on board as soon as possible you confirm your travel plans. To do so, you can contact the Customer Service Team at (800) 438-5000. Additionally, Korean Air doesn’t allow on Boing 737 international flights.

Pets in the Cabin: You are only permitted to bring a pet along with you if the total weight of the pet and the carrier is under 11 lbs (5 kg) and the fee for this service is purely depending on your travel plan.

To/FromThe fee
Between Asia and America$200
Brazil$175
Asia to/from Europe$200
Middle East$200
Africa$200
Oceania$200
Korea to/from Japan$100
China$100
Hong Kong$100
Taiwan$100
Macao$100
Mongolia$100
All other Asian flights$150

Pets in Checked Baggage: Your pet qualifies for travel as checked baggage, only if the combined weight of the pet and the carrier is between 11lbs (5 kg) and 70 lbs (32 kg) and if the pets are weighing between 72 lbs (33 kg) and 99 lbs (45 kg) they can fly in the hold as the checked baggage. But you must be aware that pets are not accepted by some countries due to certain regulations. You can also contact Korean Air by calling their Customer Service Team at (800) 438-5000. And if the combined weight with their carrier is less than 70 lbs (32 kg), see below the charges that you have to pay:

To/FromThe fee
Between Asia and America $200
Brazil$175
Asia to/from Europe $200
Middle East $200
Africa $200
Oceania $200
Korea to/from Japan$150
China$150
Hong Kong$150
Taiwan$150
Macao$150
Mongolia$150

If the combined weight with their carrier is between 72 lbs (33 kg) and 99 lbs (45 kg), see below the charges that you have to pay:

To/FromThe fee
Between Asia and America$400
Brazil$350
Asia to/from Europe$400
Middle East$400
Africa$400
Oceania$400
Korea to/from Japan $200
China $200
Hong Kong $200
Taiwan $200
Macao $200
Mongolia $200
All other Asian flights $300

Pets in Cargo: If pets exceed the maximum allowed weight of 99 lbs (45 kg), can travel as freight cargo. If pets are not accepted as checked baggage, sending them as cargo is the best option. You can only transport up to 4 pets at any time. Korean Air doesn’t allow pets under 90 days old. You can contact the Korean Air Cargo Traffic Team at 82-2-2656-5868 for more information.

Carrier Guidelines: The carrier must be under 115 cm in height, and for economy class height must less than 20 cm. Carriers should be made from firm materials such as metal, wood, or plastic.

Why Do People Call Korean Air Customer Support?

People generally call the Korean Air customer care for clarifying their doubts and solving their issues, making the reservation for flights or other travel, such as vacation packages or cruises, changing or canceling flights, flight rebooking after a delay or cancellation, asking for refunds, or ticket credits, questions about loyalty memberships and points, questions about lounge access, filing complaints or compliments about Korean Air employees, inquiring about lost or delayed baggage, coordinating assistance for children traveling alone or passengers with disabilities, questions about travel advisories and technical support for using the koreanair.com website are the few reasons why people called Korean Air.

The attribute of Good Quality Customer Support.

  • Quick response: To please the client and keep up their expectations, the passenger’s forwarded complaints receive an immediate response. Companies that hold customer responses and complaints about longer intervals have trouble retaining their customers, hence a quick response is an important key to running a successful institution.
  • Flexibility: Some indispensable cases might arise that require professionals to have a certain level of flexibility to enhance the services provided.
  • Follow Up: The executive done regular follow-ups to ensure that a long term solution has been derived for the crises at hand.

What is the Korean air baggage policy?

Korean Air Checked Baggage Allowance:

RouteEconomy (23kg)Prestige (32kg)First (32kg)
To/From America (except Brazil)    1st Bag: FREE1st Bag: FREE1st Bag: FREE
2nd Bag: FREE2nd Bag: FREE2nd Bag: FREE
3+ Bags: $200 ea3+ Bags: $200 ea3rd Bag: FREE
  4th+ Bags: $200 ea
USA-Brazil      1st Bag: FREE1st Bag: FREE1st Bag: FREE
2nd Bag: FREE2nd Bag: FREE2nd Bag: FREE
3rd+ Bags: $75 ea3rd+ Bags: $75 ea3rd Bag: FREE
  4th+ Bag: $75 ea
To/From Brazil (all other)      1st Bag: FREE1st Bag: FREE1st Bag: FREE
2nd Bag: FREE2nd Bag: FREE2nd Bag: FREE
3+ Bags: $175 ea3+ Bags: $175 ea3rd Bag: FREE
  4th+ Bag: $175 ea
Asia – Europe, Middle East, Africa, Oceania  1st Bag: FREE1st Bag: FREE1st Bag: FREE
2nd Bag: $1102nd Bag: FREE2nd Bag: FREE
3+ Bags: $175 ea3+ Bags: $175 ea3rd Bag: FREE
  4th+ Bags: $175ea
Korea – Asia      1st Bag: FREE1st Bag: FREE1st Bag: FREE
2nd Bag: $702nd Bag: FREE2nd Bag: FREE
3+ Bags: $100 ea3+ Bags: $100 ea3rd Bag: FREE
  4th+ Bags: $100 ea
Within Asia      1st Bag: FREE1st Bag: FREE1st Bag: FREE
2nd Bag: $1002nd Bag: FREE2nd Bag: FREE
3+ Bags: $150 ea3+ Bags: $150 ea3rd Bag: FREE
  4th+ Bags: $150 ea
To/From Europe, Middle East, Africa, Oceania  1st Bag: FREE1st Bag: FREE1st Bag: FREE
2nd Bag: $1302nd Bag: FREE2nd Bag: FREE
3+ Bags: $200 ea3+ Bags: $200 ea3rd Bag: FREE
  4th+ Bags: $200 ea
Domestic Korea    Free BaggageFree Baggage Allowance for Prestige: 66 pounds (30 kg)undisclosed
Allowance for  
Economy: 44 pounds (20 kg)  

Additional / Excess Baggage Fees:

RouteOverweight (23kg – 32kg)Overweight (33kg-45kg)Oversized  (158cm – 203cm)Oversized (204 – 292 cm)
To/From America (except Brazil)$100  $200  $200  $400  
USA – BrazilN/A$75$75$150
To/From BrazilN/A$175$175$350
Asia – Europe, Middle East, Africa, Oceania$100    $200    $200    $400    
Korea – Asia$50$100$100$200
Within Asia$75 $150$150$300
To/From Europe, Middle East, Africa, Oceania$100    $200    $200    $400    
Domestic KoreaKRW 2,000/kgN/Aundisclosedundisclosed

What is the Korean Air cabin class?

Korean Air allow you to choose your sitting plan among their 4 types of cabins which are given below:

First Class: Korean Air includes “Kosmo Suites 2.0” seats on all Boeing 747-8I and many 777-300ER models on the first-class cabin. And “Kosmo Suites” seats are fitted on most of the Airbus A380-800 fleet and also some of the Boeing 777-200ER and -300ER fleet.

Prestige Class: It includes new “Prestige Suites” that focus on the design of the Apex Suites and this class model is equipped on all Boeing 747-8i and 787-9, as well as most 777-300ER aircraft.

Premium Economy Class: On 27 December 2017, Korean Air Won-Tae Cho introduce Premium Economy Class in which Korean Air introduced its first Premium Economy Class named “Economy Plus” on its CS300 (Airbus A220-300).

Economy Class: Economy Class seats bend up to 121 degrees and called “New Economy Class” is being installed on all Boeing 777-300ER and Boeing 777-200ER aircraft with Kosmo Suites, all Boeing 777-300 aircraft.

What is the Korean Air frequent flyer program?

SKYPASS is the Korean Air frequent-flyer program and also refers to the blue card which Korean Air frequent-flyers are given. By becoming a SKYPASS member, you can earn miles every time you book your flight and can redeem your earned miles for you or your family member, you will also receive exclusive offers and promotions.

How do I claim mileage on Korean Air?

Follow the instruction given below to redeeming miles with Korean Air.

  • Go to koreanair.com, and log into your SKYPASS account.
  • Then, click on ‘Book a Flight’ from the main navigation menu.
  • Now select ‘Award Booking’ by the Award drop-down.


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